Read the forum guidelines
On January 10 the Cox tech installed the phone upgrade with the Cisco DPQ 3212 Modem. Cisco's web site shows that this modem is obsolete and does not support it anymore. Why are you installing obsolete equipment? Also the battery that came with the unit will not charge.
Hi, I'd really like to look more into this for you. Please reach out to us via Facebook, Twitter or email us at email@example.com with your complete address, account name and a copy your original statement to us. Thanks,