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Have been a Cox Customer for decades and the robo / unsolicited calls are increasing at an alarming rate --- getting on average 15-20 spam calls on Cox DAILY. The COX Phone Block feature is useless, limited.
Caller ID is totally broken --- faked, fraudulent almost all the time.
Registered on the DO NOT CALL REGISTRY, have filed complaints with the FCC, FTC, etc .
May have to move away from Cox to another VOIP incorporating blocking tech --- Cox just isn't up to par with others as to a solution to this growing problem
How much extra will the charges be for it?
We do not have that information at this current time.
Is it a secret?
Good hearing that Cox is FINALLY doing something about it --- Consumer Reports has Cox rated pretty poorly on its ratings list --- in the #12 Spot (63 Score, judged "WORSE" in value) behind a ton of other companies.
I do have other options (e.g. FIOS) and robo calls / spam is one of the main reasons I'm close to going with a competitor.
Nomorobo and other already fielded robo call blocking technologies already work on AT&T U-Verse, Astound Broadband, BroadVoice/PhonePower, Cablevision/Optimum, Comcast, Frontier, Sonic, SureWest, Time Warner, Ooma Premier, Verizon FiOS, Voipo, Voip.ms, Vonage, 1-Voip, and Wave Broadband. I'm a Computer Scientist and this blocking tech is OLD, FIELDED, READILY AVAILABLE --- Cox has no excuses for not deploying.
Cox needs to step up its game, get the tech and help its customers ---- or we'll just move over to a competitor.