Forum Discussion

kdouglass's avatar
kdouglass
New Contributor
7 years ago

unassisted, unrequested dial out

Frequently, our phone is dialing out approx. 11:30 pm.  

If we pick it up, first there's silence then digital tones like a redial but there's no call out.

Is Cox quality checking our line?

Any other suggestions?

Thank you

3 Replies

Replies have been turned off for this discussion
  • DevanteD's avatar
    DevanteD
    New Contributor


    Hello kdouglass
    I would like to check our system to make sure it is not anything on our end that is causing it. Can you please send us an email at cox.help@cox.com with your service address ,so we can access your account?

  • BJF's avatar
    BJF
    New Contributor

    What did Cox find out about the auto dialing on your phone? We are waiting for the answer before we decide to update our phone system.

    Thanks