Forum Discussion

Zapote's avatar
Zapote
New Contributor
7 years ago

New modem for Telephone also good for internet?

Good afternoon. Since the new digital service runs on a docsis 3 modem, I was wondering if I can connect my wireless router to that modem, too? Or do I have to keep it connected to the 'old' docsis 2 modem, that I have had for a while, now?

Thank you very much in advance,

M

3 Replies

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  • MaryF's avatar
    MaryF
    Former Moderator

    Hi Zapote,

    Your Cox telephone modem can be activated for internet service and you can connect your wireless router to the telephone modem.  Please send us an email at cox.help@cox.com with your full name, street address, and a link to this post so that we can verify your equipment.  Thanks.

  • Zapote's avatar
    Zapote
    New Contributor

    Thank you for your answer. I will send an email to the above mentioned address.

    M

  • Thanks, I will be looking at your email and responding shortly.

    Brian
    Cox Support Forum Moderator