connflash
7 years agoNew Contributor II
Solved
update to tv caller id
tv caller id worked for just a while. Called support and have a tech coming on Wednesday to fix the problem.
tech was here and the problem is solved. when service was installed a week ago the installer used a refurbished cable box. The tech today changed the cable box to a new one. Lo and beholed the tv caller id is now working. I don't understand why a new installation would use a refurbished cable box. That's it for now..