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tv caller id worked for just a while. Called support and have a tech coming on Wednesday to fix the problem.
I surely will do that
tech was here and the problem is solved. when service was installed a week ago the installer used a refurbished cable box. The tech today changed the cable box to a new one. Lo and beholed the tv caller id is now working. I don't understand why a new installation would use a refurbished cable box. That's it for now..
Yes, please keep us updated on your fix.
The problem isn't Caller ID on TV can't be fixed. The problem is it's only been a temporary fix.
Cox sends refresh signals...re-provisions services...and now, swaps boxes, to "fix" the problem, but the problem always returns.
Check out this thread: http://forums.cox.com/forum_home/tv_forum/f/4/t/18950.aspx