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what if we don't do the home phone update?

what happens if we don't do the "free phone equipment update?  Also - if we do the update and then decide to switch providers in the future, will the equipment need to be removed in order for another provider to wire into our phone lines?

  • Hello TootieWen,

    If you're referring to a Cox MTA telephone modem, that has to be returned when you disconnect telephone services. A new provider will provide their own equipment. Thanks