Phone Forum

Activity: 7 Replies | 6 Subscribers

This question is still unresolved
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Does Cox support the use of nomorobo, a program that blocks annoying robocallers and telemarketers from reaching your phone? Have there been any problems reported concerning usage of this program?
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  • Posted by Becky
    16 Jan 2014 8:25 AM
    Hi Bill,

    When nomorobo first hit the news, it looked like a service that individuals could sign up for regardless of their phone provider...kind of like Now the site asks for your provider information before providing any other details. Cox Digital Telephone supports the simultaneous ring feature that allows nomorobo to work, so I'm not sure why Cox is not listed as a participant. I will try to get more info and let you know what I find out!

    Becky K.
    Cox Support Forums Moderator

  • Posted by Health Edge
    16 Jan 2014 6:24 PM

    How does Cox have simultaneous ring? Im sure Cox's servers are technically capable but I thought the feature was only offered on the business side? I only ask because someone asked a question specifically about that feature not too long ago.

    I am not a moderator or employee of Cox in any way. Anything I say should be treated as such.

  • Posted by Mary_A
    19 Jan 2014 10:09 AM

    Becky, looking forward to an answer on this one. Thanks!

    Mary A. Anderson

  • Posted by Becky
    19 Jan 2014 12:47 PM
    Hi Health Edge,

    You are correct. Thanks for setting me straight!

    At this time, simultaneous ring is only available in the "VoiceManager" tools for Cox Digital Telephone Business customers. I'm going to do more research and check with our corporate product managers regarding nomorobo. I want to make sure the product managers are aware of how many customers are interested in participating! I'll post an update as soon as I can.

    Becky K.
    Cox Support Forums Moderator

  • Posted by mbs6132003
    28 Jan 2014 1:52 PM

    All Cox needs to do is support Simulring which they do on the business side. Yesterday I began getting "SPAMMED" by a fax call that would not stop. What I did is forward my Cox line to my Vonage line which does support Simulring. NOMOROBO works like a charm except you don't get the caller-id of your caller but you get NOMOROBO's caller-id. I'm working eith NOMOROBO to see if they can forward the original caller-id. I hope Cox adds simulring very quickly and without cost since if they don't I will port my Cox number to Vonage. Please Cox, add Simulring quickly.

  • Posted by hello
    31 Jan 2014 1:53 PM

    I am plagued by solicitation calls at least 3 or 4 times a day from "unknown" ID callers.  I have caller ID and can block calls for which I pay several dollars a month.  Cox does not block "unknown" callers, so paying for the block calls feature is not worth much. 

    I have checked the "nomorobo" web site and they say Cox does not support their program and suggest notifying Cox that their subscribers are interested in the service.

    The volume of  unidentified callers I receive is substantially reducing the value of having Cox land line service.  It has gotten to the point that I reduce the number of rings to 2 rings.  Otherwise the phone would be ringing all day long.

    Surely Cox could let their customers block calls from callers who refuse to show their number or name when the Cox customer has purchased both caller ID and call blocking?

  • Posted by TiffanyR
    31 Jan 2014 3:52 PM
    Thank you all for the suggestions! Please know that your voices have been heard. 

    Tiffany R. 
    Cox Support Forums Moderator