Activity: 7 Replies | 4 Subscribers
Becky K.Cox Support Forums Moderator
How does Cox have simultaneous ring? Im sure Cox's servers are technically capable but I thought the feature was only offered on the business side? I only ask because someone asked a question specifically about that feature not too long ago.
I am not a moderator or employee of Cox in any way. Anything I say should be treated as such.
Becky, looking forward to an answer on this one. Thanks!
All Cox needs to do is support Simulring which they do on the business side. Yesterday I began getting "SPAMMED" by a fax call that would not stop. What I did is forward my Cox line to my Vonage line which does support Simulring. NOMOROBO works like a charm except you don't get the caller-id of your caller but you get NOMOROBO's caller-id. I'm working eith NOMOROBO to see if they can forward the original caller-id. I hope Cox adds simulring very quickly and without cost since if they don't I will port my Cox number to Vonage. Please Cox, add Simulring quickly.
I am plagued by solicitation calls at least 3 or 4 times a day from "unknown" ID callers. I have caller ID and can block calls for which I pay several dollars a month. Cox does not block "unknown" callers, so paying for the block calls feature is not worth much.
I have checked the "nomorobo" web site and they say Cox does not support their program and suggest notifying Cox that their subscribers are interested in the service.
The volume of unidentified callers I receive is substantially reducing the value of having Cox land line service. It has gotten to the point that I reduce the number of rings to 2 rings. Otherwise the phone would be ringing all day long.
Surely Cox could let their customers block calls from callers who refuse to show their number or name when the Cox customer has purchased both caller ID and call blocking?
Tiffany R. Cox Support Forums Moderator