Is it possible to block incoming numbers to my Cox phone?

Is it possible to block incoming numbers to my Cox phone?

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Activity: 25 Replies | 7 Subscribers

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If you are receiving annoying and/or harrasing calls from a specific phone number, "Selective Call Rejection" may be able to help. "Selective Call Rejection" allows you to program your phone to reject calls from any number you place in the rejection list. When your service is turned on, any caller in this list will hear an announcement that you're not accepting calls at this time. All other calls will ring through as usual.

You can learn how to use this and other features by checking our support article on Using Selective Call Features.

Thanks!

The Cox Forums Team

All Replies
  • Posted by CloudWalker
    28 Jan 2012 10:18 PM

    It would be nice to able to add area codes to the blocked list such as 800, 866 and also be able to add harassing numbers from telemarketers and put their area code into the blocked list, such as 231, 519, etc;.  Just adding the area code should be sufficient you should not have to add the whole number into the blocked list!  Big Smile

     

     

  • Posted by TarikJ
    30 Jan 2012 1:12 PM

    CloudWalker

    It would be nice to able to add area codes to the blocked list such as 800, 866 and also be able to add harassing numbers from telemarketers and put their area code into the blocked list, such as 231, 519, etc;.  Just adding the area code should be sufficient you should not have to add the whole number into the blocked list!  Big Smile 

    While it would be great to block everything except for the calls we want automatically, there is a way to block at least cold calls from telemarketers. If you add your number to the Federal Do Not Call Registry (https://www.donotcall.gov/), by law telemarketers are not allowed to contact you. The service is free and for the life of you owning that number. 

    Thanks!

    The Cox Forums Team

  • Posted by CloudWalker
    30 Jan 2012 3:33 PM

    Been a member of the do not call list, since its conception.  I have 4 numbers listed with them and still get constant calls from telemarketers, Do not Call is useless!!

    Oh, yes it is free, but you have to update your numbers every 5yrs!!

  • Posted by Geri Ann
    3 Feb 2012 8:47 PM

    I agree with another poster - being able to block just an area code would be a wonderful feature.  I get calls all the time from Jamaica from scammers claiming that I have won a lottery, but what they really want is to get hold of my personal information.  The Do Not Call list does not affect them, since they are in Jamaica, and they have an enormous block of phone numbers, so blocking one number doesn't stop them.  If I could block all incoming calls from area code 876, the Jamaica area code, that would be fantastic.  Please work on adding such a feature for us - thank you!

  • Posted by MikeY
    24 Feb 2012 5:40 PM

    If you are on the Do Not Call list and they are still calling you then pretend you are interested. Write down the date and time of the call, the name of the company and the person you talked to get a call back number if you can. Then go to the Do Not Call web site and there is a place where you can report them. If enough people report them then the Attorney General will investigate and then, if warranted, file a suit against them and give them a hefty fine. Part of the fine evidently goes to the people reporting them. I got a $200 check from one that I reported. I hate telemarketers bothering me!

  • Posted by olsj87
    1 Mar 2012 8:35 AM

    Is there a web interface for this?

  • Posted by olsj87
    1 Mar 2012 8:38 AM

    I agree. My home phone I never give out. I've added to do not call and since then 30 calls a day. I filed a compliant with the FCC. It was even to the extreme of the guys calling would play on the phone. So, now I simply ignore. Cox is suppose to block some of the calls we will see what happens.

  • Posted by olsj87
    1 Mar 2012 8:44 AM

     

    MikeY

    If you are on the Do Not Call list and they are still calling you then pretend you are interested. Write down the date and time of the call, the name of the company and the person you talked to get a call back number if you can. Then go to the Do Not Call web site and there is a place where you can report them. If enough people report them then the Attorney General will investigate and then, if warranted, file a suit against them and give them a hefty fine. Part of the fine evidently goes to the people reporting them. I got a $200 check from one that I reported. I hate telemarketers bothering me!

    @MikeY - That's exactly what I did.  I received tons of information and even a web site which I performed WHOIS lookup and submitted all to the FCC.

  • Posted by Elmer Fudd
    26 Aug 2012 2:53 PM

    Our home phone number, with the reduced effectiveness of the "Do Not Call" list, is subject to repeated abuse from multiple sources.  All of which choose to ignore the law.  That being said, the Selective Call Acceptance list feature sounds appealing.  My ideal feature would allow specific numbers on the list to ring through, routing all others to recorded message, or busy, selectable by the customer.  Why is the list restricted to a maximum of 31 numbers?  In this day and age, there are way more than 31 number I would like to accept calls from.  You should also be able to load the list from the web site.  This sounds like it could be a nice feature and great problem solver for all the phone abuse that is currently going on.  It's definately something I would buy.  What's the deal? Thanks.

  • Posted by jrusling
    6 Sep 2012 10:31 PM

    I wish that I could see and update the reject list from the phone tools web page.

  • Posted by Cheer Mom
    28 Jan 2013 12:42 PM

    I pay $6 a month for anonymous call rejection and it hardly works.  I can add the last number that called but then they seem to be able to call again.  I am supposed to have the feature that does not allow unknown calls yet these get through too.  I can see my caller id and numbers come in with either Unknown or sometime just the city/state.  If it does not list the company name shouldn’t that be considered anonymous?  What am I doing wrong or why does it not work??  I am sick of telemarkers and all their scams.

  • Posted by ChrisL
    29 Jan 2013 6:54 AM

    Anonymous call rejection actually doesn't block unknown callers but rather callers that specifically block their Caller ID information from being displayed.

    -Chris

    Cox Support Forums Moderator

  • Posted by Bruce
    1 Feb 2013 11:27 AM

    From the prompt replies, we all hate nuisance calls.  Cox understands we hate nuisance calls, and they want to profit from it.  They'll profit by padding our already bloated bills with an additional charge for Selective Call Rejection.

    Save time and money with a Digitone Call Blocker.

    Save Time:  Selective Call Rejection blocks only 31 numbers.  Call Blocker blocks at least 80.
    Save Money:  Whatever Cox charges for Selective Call Rejection…$8 a month?...the Call Blocker will pay for itself within a year because it's $92.95.

    - It automatically blocks all calls without a number assigned
    - It automatically blocks numbers from 800, 855, 866, 877 and 888
    - You can blocks entire area codes with wildcard characters
    - …or just block everyone except 60 allowed numbers

    The National Do Not Call Registry does not work.  I registered over five years ago because a few numbers were always calling me:  CITI BANK CARD, CITI CREDIT MKT, IORDERCONFIRM and NORC U CHICAGO.  Since registering with the Do Not Call Registry, my nuisance calls skyrocketed from a few to 104…with 20 calling at least 5 times a day.  What happened?  After registering, the Federal Trade Commission (FTC) gave my number to telemarketers so they would remove me from their call lists.  In the underworld of telemarketing, I can only imagine how the FTC list circulates.

    I bought the Call Blocker and calls have definitely dropped; however, they're still a nuisance.  I think I'll create an Allow List.

    I have no affiliation or financial interest with Digitone.  I'm just a disappointed registrant with the National Do Not Call Registry…and don't like Cox wanting to charge us more for their anemic call rejection service.

  • Posted by karenssaltz
    6 Feb 2013 3:55 AM

    In my experience, that only increases the number of annoying phone calls, that list is completely useless.

  • Posted by karenssaltz
    6 Feb 2013 3:57 AM

    Isn't there also a $4.99 a month charge to use that feature?