Cisco DPQ 3212

Cisco DPQ 3212

Phone Forum

Activity: 1 Replies | 1 Subscribers

This question is still unresolved
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On January 10 the Cox tech installed the phone upgrade with the Cisco DPQ 3212 Modem. Cisco's web site shows that this modem is obsolete and does not support it anymore. Why are you installing obsolete equipment? Also the battery that came with the unit will not charge.

All Replies
  • Posted by CarolLM
    11 Jan 2018 2:37 PM

    Hi, I'd really like to look more into this for you.  Please reach out to us via Facebook, Twitter or email us at cox.help@cox.com with your complete address, account name and a copy your original statement to us.  Thanks, 

    Carol - Cox Support Forums Moderator