Can only call six countries w/Simply "Worldwide" ??

Can only call six countries w/Simply "Worldwide" ??

Phone Forum

Activity: 1 Replies | 1 Subscribers

This question is still unresolved
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I am curious about Cox phone service, particularly international long distance rates.  I already have Cox internet service.

https://www.cox.com/residential/phone/long-distance.html

When I set zip code to 44116 (my zip code) in top right of page - Mexico, Canada, U.K, Philippines, Germany, Italy - that's it.  I noticed if I change Zip to another market like 85705 (Tuscon, AZ) that there is a searchable list of hundreds of countries.

How come my market is limited to six countries?  I contacted Cox Sales department and the representative couldn't explain the restrictions for my zip code.

All Replies
  • Posted by MariaL
    11 Jan 2018 2:22 PM
    Hi djc6,

    You should have the same view as the other markets. We will forward this issue to our Web team to investigate. We will follow up once we receive feedback. Thank you for bringing this to our attention.


    Maria L.
    Cox Support Forum Moderator