unassisted, unrequested dial out

unassisted, unrequested dial out

Phone Forum

Activity: 3 Replies | 1 Subscribers

This question is still unresolved
Posted by

Frequently, our phone is dialing out approx. 11:30 pm.  

If we pick it up, first there's silence then digital tones like a redial but there's no call out.

Is Cox quality checking our line?

Any other suggestions?

Thank you

All Replies
  • Posted by DevanteD
    30 Nov 2017 2:47 PM


    Hello kdouglass
    I would like to check our system to make sure it is not anything on our end that is causing it. Can you please send us an email at cox.help@cox.com with your service address ,so we can access your account?

    Devante D. 

    Cox Support Forums Moderator

  • Posted by BJF
    4 Dec 2017 7:39 PM

    What did Cox find out about the auto dialing on your phone? We are waiting for the answer before we decide to update our phone system.

    Thanks

  • Posted by dhw1949
    5 Dec 2017 4:28 AM

    Do you have an alarm system?

    40+ years of phone system experience