New modem for Telephone also good for internet?

New modem for Telephone also good for internet?

Phone Forum

Activity: 3 Replies | 2 Subscribers

This question is still unresolved
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Good afternoon. Since the new digital service runs on a docsis 3 modem, I was wondering if I can connect my wireless router to that modem, too? Or do I have to keep it connected to the 'old' docsis 2 modem, that I have had for a while, now?

Thank you very much in advance,


All Replies
  • Posted by MaryF
    28 Nov 2017 8:46 PM

    Hi Zapote,

    Your Cox telephone modem can be activated for internet service and you can connect your wireless router to the telephone modem.  Please send us an email at with your full name, street address, and a link to this post so that we can verify your equipment.  Thanks.

    Mary F.
    Cox Support Forums Moderator

  • Posted by Zapote
    2 Dec 2017 9:26 AM

    Thank you for your answer. I will send an email to the above mentioned address.


  • Posted by BrianM
    2 Dec 2017 11:02 AM
    Thanks, I will be looking at your email and responding shortly.

    Cox Support Forum Moderator