New modem for Telephone also good for internet?

New modem for Telephone also good for internet?

Phone Forum

Activity: 3 Replies | 1 Subscribers

This question is still unresolved
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Good afternoon. Since the new digital service runs on a docsis 3 modem, I was wondering if I can connect my wireless router to that modem, too? Or do I have to keep it connected to the 'old' docsis 2 modem, that I have had for a while, now?

Thank you very much in advance,

M

All Replies
  • Posted by MaryF
    28 Nov 2017 8:46 PM

    Hi Zapote,

    Your Cox telephone modem can be activated for internet service and you can connect your wireless router to the telephone modem.  Please send us an email at cox.help@cox.com with your full name, street address, and a link to this post so that we can verify your equipment.  Thanks.

    Mary F.
    Cox Support Forums Moderator

  • Posted by Zapote
    2 Dec 2017 9:26 AM

    Thank you for your answer. I will send an email to the above mentioned address.

    M

  • Posted by BrianM
    2 Dec 2017 11:02 AM
    Thanks, I will be looking at your email and responding shortly.

    Brian
    Cox Support Forum Moderator