Can I have more than one phone?

Can I have more than one phone?

Phone Forum

Activity: 4 Replies | 1 Subscribers

This question is still unresolved
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I have the one phone/answering machine hooked up to the modem, it has multiple handsets, why won't the handsets work and or is there a way to have a phone working thats not hooked up to the modem? 

All Replies
  • Posted by ReneeG
    6 Sep 2017 5:32 PM
    Hi edsm,

    Do the handsets connect to a phone jack in the wall along with the power source or do they just connect to the power?

    Renee G.
    Cox Support Forum Moderator

  • Posted by edsm
    7 Sep 2017 9:44 AM

    Just the power. 

  • Posted by ReneeG
    7 Sep 2017 10:28 AM

    Sounds like you have the main phone connected to the telephony modem and the satellite handsets connected to a power source. Unless the satellite phones have a port located on them that requires a telephone cord connection, then your current set-up should work with all phones connected.

    If you have handsets that require a telephone cord connection to a phone jack attached to the wall, they will not work unless you activate those telephone jacks.

    Renee G.
    Cox Support Forum Moderator

  • Posted by Andrew Wees
    7 Sep 2017 12:06 PM

    do the handsets turn on/get power?  batteries might be low or dead