Trouble with Phone Modem

Trouble with Phone Modem

Phone Forum

Activity: 2 Replies | 0 Subscribers

This question is still unresolved
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The subcontractor spent 90 minutes in our home this morning connecting the phone modem that is required by Cox Communications.  Since that time, the phone no longer has a dial tone. Phone calls cannot be made out or calls received.

All Replies
  • Posted by JonathanJ
    7 Aug 2017 10:29 PM
    @Phone Modem

    Please email your full address and name on the account to cox.help@cox.com.

    Jonathan J
    Cox Support Forums Moderator

  • Posted by dhw1949
    7 Aug 2017 11:01 PM

    Since your internet seems to be working, try plugging your phone into the other jack on the back of the modem.

    40+ years of phone system experience