missed calls in the phone tools

missed calls in the phone tools

Phone Forum

Activity: 5 Replies | 1 Subscribers

This question is still unresolved
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All of my incoming calls show as missed calls. When will this be fixed?
All Replies
  • Posted by Karen_R
    2 Jul 2017 2:45 PM
    Rosebud,

    Are there certain types of calls showing missed or all calls? Such as business calls vs someone you know calling? In state or out of state? Let us know Thanks

     

    -Karen

    Cox Support Forums Moderator

    Smile

  • Posted by rosebud
    4 Jul 2017 9:57 AM

    All calls show as missed

  • Posted by TiffanyR
    4 Jul 2017 11:17 AM
    Is this showing in the app, at the website, or both?

    Tiffany R. 
    Cox Support Forums Moderator

     

  • Posted by rosebud
    14 Jul 2017 10:09 PM

    Missed calls show on the website.  There is a message on the phone tools page that says techs are working on the issue...however, this has been going on for about 4-5 months..  Please let me know when it will be fixed. Thanks.

  • Posted by TiffanyR
    17 Jul 2017 8:32 AM
    I do show an active outage that we are working to resolve with Phone Tools. I do not have and estimated time of repair currently.

    Tiffany R. 
    Cox Support Forums Moderator