Nomorobo

Nomorobo

Phone Forum

Activity: 10 Replies | 1 Subscribers

This question is still unresolved
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Add my voice to the chorus. Nomorobo should be available for Cox VOIP calling. It's cheap and easy. Why wouldn't they?

All Replies
  • Posted by Karen_R
    27 Jun 2017 7:32 PM
    Buffalo88,

    Thank you for the feedback.

     

    -Karen

    Cox Support Forums Moderator

    Smile

  • Posted by Prc
    15 Jul 2017 2:34 PM

    Cox has been asked this for years and does nothing.  They say they hear their customers, really..  I am moving to Vonage as soon as my contract is done.

  • Posted by iampissed
    28 Jul 2017 1:45 PM

    going to verizon for  nomorrobo cox don't care i get 10 calls a day  drop cox they are no help . can only block 30 phone numbers stupid make it unlimited stupid cox

  • Posted by Bill P.
    31 Jul 2017 2:45 PM

    A reply from Cox would be most appreciative.  I saw a forum dated 3 years ago that addressed this issue.  A few Cox employees stated they would look into why residential customer could not sign up for this service.  These calls are getting ridiculous!!!!

  • Posted by Becky
    1 Aug 2017 5:29 AM
    Cox does not currently offer Simultaneous Ring which is required for Nomorobo to work. We are looking at call-blocking technology options and working to enhance residential phone features. We hope to know more in the near future.

    Becky K.
    Cox Support Forums Moderator

  • Posted by lpd
    3 Aug 2017 9:32 AM

    I've been waiting for some kind of caller blocking for years.  I work from home and get these annoying robocalls all day long. Even worse are the ones who disguise their numbers as people or business numbers in my area.  

    Cox please add a blocking feature for these annoying calls!  

  • Posted by DustinP
    3 Aug 2017 10:02 AM
    Hello Ipd,

    While Cox does not currently offer Simultaneous Ring which is required for Nomorobo to function. Cox customers have several other options available to help block unwanted calls. www.donotcall.gov, Anonymous Call Rejection, Selective Call Rejection, and Selective Call Acceptance are among the available options to subscribe to blocking calls.

    https://www.cox.com/residential/education-center/phone/managing-calls.html is a link to our website on the available call blocking options. I will also share your suggestion for feedback.


    Dustin

    Cox Support Forums Moderator

  • Posted by dhw1949
    3 Aug 2017 9:25 PM

    We are all sick and tired of Cox's copied and pasted answers.  Lately I have been getting several calls from various numbers with the same recorded bimbo offering a 'free' cruise.  Can't dial though the IVR, it is just waiting for a "yes" response.  All have been coming from the same area code and office code (623-594).  My Panasonic phone can block those area and office codes, but then no legitimate calls could come through.  Cox's lack of attention to the hundreds of complaints about your not providing NOMOROBO capabilities is not acceptable.  I bailed on you a few years ago to go to Magic Jack, but my wife wanted more call features so we came back with a new number.  Now the scammers are calling our new number, daily, new numbers, same office and area codes.  

    I will be firing Direct TV in November, and firing Cox phone service at the same time.  The only thing it seems you can provide acceptable service on is internet.  I'll save a ton of bucks.

    Don't bother replying with your plastic answers, we all have heard them all, and are sick of them.

    40+ years of phone system experience
  • Posted by Eg1234
    19 Aug 2017 10:03 AM

    Add me to the list of folks who are angry about this. My senior mom is being inundated by spam calls and con men

    trying to take her for $. I use nomorobo on my own phone (obviously with a different carrier) and

     it works like a charm. Why can't Cox get with the times?

  • Posted by stinkfoot63
    19 Aug 2017 11:40 AM

    I'm confident that word of our concerns will be forwarded to the fabled product development team who will get right on it as soon as they get through the traffic jam on the unicorn-only lane and arrive at their double secret engineering and testing laboratory on the outskirts of Narnia.