Activity: 6 Replies | 1 Subscribers
I have had NO phone service since last Friday. Since early last week, internet has been slow as molasses. Also having trouble with my mini box - it needs to be rebooted every single time it is used or I get sound with no picture. Now I have the same problem on my main TV with the DVR box - sound but no picture. No amount of rebooting gets it to come on. Also cannot watch any DVR'd shows because there is no display.
Website says "There is currently an outage in your area.
Our systems show that you may be experiencing an outage related to your TV, Internet and Phone services. We are working to correct the issues as soon as possible."
For the past THREE DAYS. Time keeps moving forward in three hour intervals ... it will be fixed at 3... it will be fixed at 11... now it's 2:19 am.
Contacted CHAT twice and got the same story... there is an outage. They know nothing about what's going on. The second Chat person was telling me about "nodes" like I care or it makes any difference.
I would like SOMEBODY at COX to to respond to this message. I cannot be the only person in 02888 having all these problems!
Becky K.Cox Support Forums Moderator
Stephanie ACox Support Forum Moderator