Forum Discussion
2 Replies
- AholicNew Contributor
Doesn't sound like an email problem...sounds like you got a trojan...that's what trojans do, ..Before i got rid of an email account...I'd fix my problem because it could happen again if you don't fix it. ..Even worse your friend could have the trojan.
I would run antivirus programs ...and turn off system restore when I do...because if the virus is in your system restore it will just keep coming back.
It has to be a virus...only reason an email could do that...If you need help aholic@gmail.com
- th33ch0New Contributor
To close an account, you will need to verify that you are using the initial email address that you setup with Cox Communications. Proceed with the following steps:
- Click on "My Connection" at the top of the page
- Log in using your Primary Username and password
- Click "Internet" in the top right under the "About Us" and "Business" links
- Click "Manage Email Addresses"
- Click delete next to whichever email address you would like to delete
- All steps complete
Note: You can not delete a primary account without contacting Cox Communications. If you need to change a primary account, all emails and email addresses on your account will need to be deleted. The email addresses are recoverable, however the emails are not.