cox_support
12 years agoNew Contributor
Cox service interruption
My phone and internet service were completely out at approximately 10:00 am today for an extended period. In spite of assurances that my emergency phone service would not be affected by switching to Cox, I found that I had NO phone service during this period. Not to mention the inconvenience of having no internet. It would be just common courtesy for Cox to explain the cause for these interruptions.