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Jon_Marinello's avatar
Jon_Marinello
New Contributor
12 years ago

Cox internet service is falling apart!

Cox internet service is falling apart!

I have had several severe multi-hour internet service outages. No service at all.

Same thing again today. Its been out for hours.

Calling the technical support number is useless. They just say there are having an outage and nobody is there to take your call.

Go to the web to do an online chat and all representatives are busy. No queue, nothing.

This service is just aweful!

I have Cox High-Speed Internet - Preferred Package.

Preferrred? Are you kidding me?

Why has service quality gone down the tubes so much in the last month or so???

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