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central FLA outage ?

What's going on with Internet service in central Florida? And why has the customer service line been "busy" for the last hour?

someone? anyone?

  • Also experiencing an outage in Ocala and calls to (888) 269-9693 ring busy...

  • I called Cox tech support yesterday and after an hour on hold was told that a DNS server was down due to power outage caused by a storm somewhere. It should be back up now.

    next time try 850-478-0200

  • Hi Everyone, we did have an outage in the central Florida region last night after our normal Social Media hours. I apologize not only for the outage, but also because I know it was difficult to confirm the problem last night!

    If you are still having any problems with your internet connection, please let me know.