We're moving out of the Hampton Roads Cox service area soon.
Is there some way to keep our Cox email account active for a few months after we move and cancel all other services?
I expect there would be some charge for this, and that would be fine. Please, somebody, let me know if this will be a possibility and what we would need to do to set this up when we're ready to move and have to cancel our other Cox services.
Thanks!
Okay, now I'm confused. I called Cox support after posting my query, and was told this IS possible. The nice lady I spoke with told me I could do this with Cox's "Seasonal Saver," and that it would cost Nine-something dollars a month (I forget the exact figure). Is that not correct? If not, why are telephone support people giving out misinformation?
This is a big issue, since we won't have new email elsewhere for at least a few weeks after we move and end current Cox service. I'd rather not have to go the gmail or yahoo mail route, given their spamming problems and lousy security.
So: Is there such a thing as "Seasonal Saver"? Would it work for us for a month or two after ending other services, or not? If not, why not? And what do you mean by a "forwarding rule on ... existing cox.net address"? What's that? How does it work if we have to go that route with (shudder) gmail?
Okay, so the support person on the phone misinformed me. I guess I'm glad I at least thought to check her response on this forum instead of innocently assuming I could proceed with continuing Cox email for a short time.
Now, for the rest of my question: You said something about a "forwarding rule on [my] existing cox.net address." How do I do that and how would that work once we move and cancel all services? Again, I now know I'll have to go gmail or something like that until we have service at our new house. How would I go about setting up a "forwarding rule" that (1) would forward everything to that gmail box and, most importantly (2) survive after we cancel all Cox services when we move?
