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M3d1sinMan's avatar
M3d1sinMan
New Contributor
5 years ago

Panoramic Gateway Bridge Mode

My Panoramic Gateway is hooked up in my office so that I may have direct connection to modem for business.  However, this makes WIFI in our house spotty at best and our devices, televisions, laptops etc. were all dropping WIFI.  So, I put the Panoramic Gateway in Bridge Mode and hooked up my own Linksys Velop Router/Mesh system.  This solves the WIFI connectivity problem 100%.  However, at the same time, now our cable television is no longer working......... So I am paying for cable and internet, but can only have one at a time.....  Any help would be much appreciated.  Thanks in advance.

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  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hello, how many Contour 2 receivers are currently impacted? Are you receiving an error code on the TV screen (XRE for example)? Bridge Mode is not compatible with IPTV. Here is some additional information about the Panoramic WiFi bridge mode feature, http://bit.ly/2Nh9Z4f. We typically do not recommend using third-party mesh pods, however, we do offer pods for the Panoramic WiFi, http://bit.ly/2YBg1Ut. -Kevin M. Cox Support Forum Moderator