How do I get my PS4 slim to stop lagging?

Hi Anthony, I suggest hardwiring your PS4 to the modem, for the most reliable service. To address the question you asked in another post about our Preferred 100, we no longer offer this tier of service. Our next service is the Preferred 150, which is the same price as the Preferred 100. Are you able to hard-wire a computer to the modem and perform a speed test using the Cox Internet Speed Test tool, http://bit.ly/2VsdGbX.

I am seeing signal issues with your modem. Can you please check to make sure that all connections are securely fastened and free of damage? -Kevin M. Cox Support Forum Moderator