Read the forum guidelines
Recently setup Cox internet in my new apartment. I am paying for the 30 download and 3 upload speed but I am getting nowhere near that. On my laptop I am getting around 3 down and 2 up and it is the same with on my xbox and desktop pc. The modem is brand new and the router is one I got from a previous roommate who also used it on Cox and got appropriate speeds. Any ideas as to why I would be getting such low speeds?
I've tried a direct connection speedtest and got the same results. The modem is a new CM400 model from Netgear which advertises up to 340 Mbps speed so that should not be the issue.
Can you post your modem's signal levels from 192.168.100.1?
The CM400 isn't a router, so congestion isn't an issue during your tests. However, background processes on your laptop can also use bandwidth while you're testing: software updates, email, add-ons, etc.