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Anyone else seeing this today? Yesterday I noticed I've gone over the data limit for the current month so called customer service and added 500gb(kids home for summer). Today I see that the data usage meter is showing double of what it was/should be. My daily data usage is showing the correct amounts as well the notifications I receive through txt and email. Just spent 2 hours on phone with customer support and all they keep telling me is the data usage meter is always correct and I some how used 1.4 terabytes over night.
anyone else? any recommendations on how to get this resolved?
Seems this has happened before... forums.cox.com/.../data-usage-meter
Looks like they fixed it. now off to kick the kids off the network....
What indicates they fixed it? I thought the Cox Data Usage Meter is infallible.
checked my "usage by modem" today and its now showing half of what it was last night. And it now matches what is shown on the current daily chart.
In a perfect world, the estimates of 1, 3 and 7 GB seem acceptable. However, in the real world, the estimates overlook re-transmissions (more data) due to packet loss on the Cox network.
Does Cox estimate a percentage of data loss per hour of streaming?