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Anyone else seeing this today? Yesterday I noticed I've gone over the data limit for the current month so called customer service and added 500gb(kids home for summer). Today I see that the data usage meter is showing double of what it was/should be. My daily data usage is showing the correct amounts as well the notifications I receive through txt and email. Just spent 2 hours on phone with customer support and all they keep telling me is the data usage meter is always correct and I some how used 1.4 terabytes over night.
anyone else? any recommendations on how to get this resolved?
Seems this has happened before... forums.cox.com/.../data-usage-meter
Do you have a stand alone router that has it's own bandwidth meter?
I don't think it does, apple airport extreme
It's possible, according to this post, but you need older hardware and software.
Bounce your kids off your network.
Me too. The modem usage showed I used 712GB, but the daily usage only add up to 369GB. I contacted support, a ticket has been opened. Hope they fix it soon. I do not want to be paying the overage.