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Severe Package Loss

Hi,

Starting a few hours ago I notice my ping was unstable. I performed ping to google and notice that my speed was fine, but I had a package loss of a 50%. I tried resetting the router by pressing the reset button and also unpluging and plugging again the router. Nothing seemed to help.

I saw that other user got help on the same issue by posting pingplotter captures on this post: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/17375/moderate-to-severe-packet-loss

I hope i can get helped the same way, here is my pingplotter capture.

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