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Starting a few hours ago I notice my ping was unstable. I performed ping to google and notice that my speed was fine, but I had a package loss of a 50%. I tried resetting the router by pressing the reset button and also unpluging and plugging again the router. Nothing seemed to help.
I saw that other user got help on the same issue by posting pingplotter captures on this post: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/17375/moderate-to-severe-packet-loss
I hope i can get helped the same way, here is my pingplotter capture.
Please document any findings with Cox here. Also, unless specifically testing IPv6, set the target to ipv4:www.google.com for easier reading.
this is my pingplotter every time I run it. some days are worse then others.
I am willing to live with a 2% package loss, but with 20% average, peaking at 50% in the evenings, it is like being back in early 2000s and trying to connect with my 56Kb modem. My T-mobile is more stable that my Cox connection. I dont even know why I am paying cox anyway, maybe i should just cancel my subscription and use my phone internet.