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SPAM identification

My outbound emails are apparently being identified as spam and either not delivered or delivered to a user's spam file.  This is happening on emails to people who have gotten my emails for years.  I had a chat conversation with an agent who was absolutely no help....didn't even understand the problem and proposed no solution. 

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  • I am having the same problem. Cox Level 2 person said they would fix it and remove my address as a spam sender. That was last Monday and still not resolved. Frustrating especially when Cox originally blamed me and/or Microsoft for the problem. Going to call them again in a couple of days. I would say Cox Webmail works ok but that service is much less sophisticated than Outlook.

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