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Internet only plan:
Network Latency: 84 msec round trip time
Jitter: 47 msec
Upload Speed: 7.16 (Acceptable)
DOWNLOAD SPEED: 15.62 - UNACCEPTABLE
I have tried numerous times to find a resolve for our ridiculous slow speed, yet not one proper customer service rep (oxymoron) has assisted me. The last conversation I had I was told that we're on a light plan and it was to be expected. Over $70 per month for a light plan? THIS IS RIDICULOUS.
There are no gamers in the house, and only 2 young children that watch cartoon based shows. #Cox needs to pick up their game here.