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taffey's avatar
taffey
New Contributor
5 years ago

Seasonal

On Friday May 17th I set up seasonal for my tv and internet with a turn on date of Monday Sept. 23rd. I have since received an email saying my turn on date has been moved to Saturday Sept. 28th. WHY???

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  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hi Taffey, this could be an honest mistake, and we'd be delighted to have this changed for you. Can you please include a link to this forum thread and email us at cox.help@cox.com? -Kevin
    • taffey's avatar
      taffey
      New Contributor
      5 years ago

      Thank you. No need to modify as I was just wondering why.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        5 years ago
        @Taffey

        Most welcome please let us know if you have further concerns.

        Jonathan J
        Cox Moderator