CoxCustomer2
5 years agoNew Contributor
Frequent Internet Disconnects
Cox Team - Recently my internet keeps dropping. I had a technician come out and he advised levels are good and there are no cabling issues however my modem will go out of service randomly. I will find it blinking and they only way to fix is to pull the power and wait for it to come up again. After I power it down it will normally work for a few to several hours then it will need to be powered off again. Is there anything else that maybe causing the issue. Could the modem be bad? any help is appreciated.