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pettitg18's avatar
pettitg18
New Contributor
5 years ago

Tracert questions

I was receiving packet loss in a video game and several people suggested a tracert, can someone please tell me if anything is out of the ordinary?

C:\Users\petti>tracert cox.com

Tracing route to cox.com [45.60.49.167]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 128 ms 23 ms 14 ms 10.128.92.1
3 51 ms 29 ms 19 ms 100.127.76.40
4 53 ms 49 ms 98 ms 100.120.100.24
5 639 ms 598 ms 697 ms lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
6 37 ms * * ae-1-3512.ear4.LosAngeles1.Level3.net [4.69.211.210]
7 23 ms 23 ms 47 ms 4.7.26.34
8 33 ms 24 ms 54 ms 45.60.49.167

Trace complete.

C:\Users\petti>tracert cox.com

Tracing route to cox.com [45.60.49.167]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 12 ms 10 ms 44 ms 10.128.92.1
3 44 ms 125 ms 11 ms 100.127.76.40
4 36 ms 71 ms 138 ms 100.120.100.24
5 * 742 ms 699 ms lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
6 * * * Request timed out.
7 21 ms 21 ms 22 ms 4.7.26.34
8 35 ms 17 ms 46 ms 45.60.49.167

Trace complete.

C:\Users\petti>tracert cox.com

Tracing route to cox.com [45.60.49.167]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 31 ms 8 ms 9 ms 10.128.92.1
3 12 ms 13 ms 16 ms 100.127.76.40
4 23 ms 7 ms 15 ms 100.120.100.24
5 * 1046 ms 797 ms lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
6 * * * Request timed out.
7 30 ms 20 ms 20 ms 4.7.26.34
8 43 ms 22 ms 21 ms 45.60.49.167

Trace complete.

C:\Users\petti>tracert cox.com

Tracing route to cox.com [45.60.49.167]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 34 ms 13 ms * 10.128.92.1
3 31 ms 8 ms 68 ms 100.127.76.40
4 61 ms 14 ms 42 ms 100.120.100.24
5 737 ms 799 ms 699 ms lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
6 * * * Request timed out.
7 90 ms 27 ms 117 ms 4.7.26.34
8 23 ms 78 ms 43 ms 45.60.49.167

Trace complete.

2 Replies

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hi Pettitg18, thank you for providing this information. The numbers 1-8 are "hops," which are destinations where packets land. If you notice, on all traceroutes provided, hop 5 is a tremendously higher number. This number is in milliseconds and it represents a time frame; this number definitely suggests latency (639, 742, 1046, 737). The packet loss is tied with IP Address 4.14.52.225, and is outside of the Cox network.

    What videogame is this? -Kevin M. Cox Support Forum Moderator