US.Battle.Net connection issues with COX customers

Been experiencing issues connecting to US.Battle.net servers since 11 April 2019.  A tracert seems to indicate some latency at the 10th hop.

Tracing route to us.battle.net [24.105.29.40]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.0.1
2 16 ms 10 ms 9 ms 10.3.96.1
3 12 ms 12 ms 13 ms 100.126.4.184
4 20 ms 12 ms 9 ms 100.126.4.92
5 16 ms 17 ms 15 ms dalsbprj01-ae1.0.rd.dl.cox.net [68.1.2.109]
6 15 ms 16 ms 14 ms 68.105.30.10
7 86 ms 74 ms 75 ms ae1-br01-eqda6.as57976.net [137.221.74.33]
8 45 ms 45 ms 44 ms et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
9 45 ms 45 ms 44 ms 137.221.65.122
10 2992 ms 1758 ms 1319 ms et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
11 46 ms 43 ms 52 ms be1-pe02-eqla1.as57976.net [137.221.68.69]
12 45 ms 45 ms 45 ms lax-eqla1-ia-bons-03.as57976.net [137.221.66.5]
13 * * * Request timed out.
14 46 ms 47 ms 44 ms 24.105.29.40

Trace complete.