Forum Discussion

mks45's avatar
mks45
New Contributor
5 years ago

My desk top pc running windows 10 with outlook 2010 takes too long to connect with incoming server

Not sure why this is and cannot seem to find anyone at cox who can help.  The outgoing servers work normally but my incoming server takes forever to finally connect.  What can I do to get it working properly?  

Please advise.

Thank you.

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, does this occur when using our Cox Webmail system on myemail.cox.net? In other words, are you able to send and receive emails on myemail.cox.net without any issues? Does this issue impact any other devices you have that access your Cox emails, aside from Windows 10?

    We would recommend ensuring your Windows 10 PC operating system and Email Outlook settings are up-to-date. Here's some additional information about the server settings for Email Outlook, http://bit.ly/2KzRtEo. -Kevin M. Cox Support Forum Moderator