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AnneMarie's avatar
AnneMarie
New Contributor II
6 years ago
Solved

internet

My Ipad and phone don't pick up WiFi? I have 30mbps and Panaromic WiFi Modem?

  • Can you see your network on your devices?  If not, are you hiding (not broadcasting) your SSID?  You may have to manually enter your SSID and key on your devices.

  • Bruce, I do see the network on both devices. On the phone/Ipad it displays "Ready to connect when network quality improves".

  • Bruce's avatar
    Bruce
    6 years ago

    Someone with more experience with iOS will have to explain that message.  Is iOS on the devices waiting or is the router governing?

  • Must be the router because my devices work everywhere else. I figure I asked here before I cancel my contract with cox, since they can not help me. Thank you.

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  • Bruce's avatar
    Bruce
    Honored Contributor III

    Can you see your network on your devices?  If not, are you hiding (not broadcasting) your SSID?  You may have to manually enter your SSID and key on your devices.

    • AnneMarie's avatar
      AnneMarie
      New Contributor II

      Bruce, I do see the network on both devices. On the phone/Ipad it displays "Ready to connect when network quality improves".

      • Bruce's avatar
        Bruce
        Honored Contributor III

        Someone with more experience with iOS will have to explain that message.  Is iOS on the devices waiting or is the router governing?