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Nicky_L's avatar
Nicky_L
New Contributor
6 years ago

Terrible Packet Loss for Apex Legends and Discord

I have been terrible packet loss since I have gotten my Panoramic. I will consistently stutter in game. It seems to work 1 day of the week before going back to being terrible.

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  • Nicky_L's avatar
    Nicky_L
    New Contributor

    https://imgur.com/a/0LeapTN

    Here is a traceroute and pingplotter.

    Another one I did just in case.

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 10 ms 13 ms 10 ms 10.112.80.1
    3 11 ms 9 ms 8 ms 100.127.73.44
    4 27 ms 10 ms * 100.120.100.0
    5 * 611 ms 597 ms lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
    6 39 ms * 39 ms 4.69.134.73
    7 43 ms 41 ms * 4.35.171.110
    8 42 ms 42 ms 41 ms 206.130.126.30.west-datacenter.net [206.130.126.30]
    9 33 ms 33 ms 31 ms 6bb6e9a8.setaptr.net [107.182.233.168]

    • Morgan1982's avatar
      Morgan1982
      Contributor II

      5th hop dont look good. Let us know what they say after your troubleshooting email.

  • Hi Nicky L. To further troubleshoot your issue, please email cox.help@cox.com and include this link. Also, please include your complete address and name on the account. Thanks, Lisa - Cox Support Forums Moderator