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I am experiencing chronic packet loss and interruptions of service. I have had techs out who claim they have resolved the issue, but it persists. It regularly makes the service unusable for several minutes/hours at a time. Does anyone have a solution for this?
Yes, this is because I would guesstimate that 85-90% of the time the service works perfectly. I am experiencing drops in service and when I spoke to one of your representatives on the phone she was even able to observe this from her end. She had a tech come out to our house to fix it, but the problem is still present. I am still seeing huge packet loss at times that results it the service being unusable.