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We have received (so far) 2 emails from Cox claiming that "We've detected suspicious activity on your Cox.net email account firstname.lastname@example.org [and email@example.com] and believe this email address password may be compromised or your computer may be infected with Malware. If you do not recognize this email account, it may have been created without your knowledge." We regularly scan our Mac with MalwareBytes, and other utilities, seeing NO malware here. The email goes on to say that we should change our password(s). Is anyone else getting these things? Is there any way to get through the bureaucracy to find just what "suspicious" activity they are seeing?
Or is it just one of those annoyances ...
I'm getting them too & I changed my password and now can no longer send mail
first of all, i see no "email notification history." i tried this yesterday and got different dropdown info, found it & it said "no history." all i can do today is "change email" where i get the notification that "We're sorry, an unexpected error has occurred. Please try again. If you need help, contact Customer Support or Live Chat for assistance." yesterday that was a joke. i am currently waiting for level 2 today. as it still won't let me change my password.
so, if i must change password, why can't i?