email account has not been working for one and a half weeks

Hi Jeffery, there is an issue with your email account that can be resolved after we verify your identity. This conversation needs to occur offline, rather than in a public forum. Do you have a non-Cox email address you can use to email cox.help@cox.com? If so, please include your full name, address, and a link to this thread. You can also reach out to us by sending us a private Facebook message (facebook.com/coxcommunications) or by sending @CoxHelp a private twitter message. -Becky, Cox Support Forums Moderator