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Cox reset modem (Arris DAR246P). Tried three different browsers. Had worked in the past (~6 months ago). WIN10.
Trying to see device list.
My devices (2) see the internet as does your own agent when I called support. None of us on any device can get the My WIFI to work. We all get the messages shown at the title of this posting.
Interesting conclusions Becky.
All the connections are tight and there are no splitters. On your speed test, I'm getting 100% of my service. I watch slingbox, netflix and other services thru my smart tv internet connection with no problems and never experienced a "disruption" to my service. The ONLY thing I and your support cannot do is access your My WIFI page. I find that odd.
Will I be charged for a service call?
Must be a new cox policy. My WIFI has been accessible for the past two years with the same equipment.
What an odd policy given the info the MY WIFI produces. I can live without.