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I'm unable to reach microsoft.com or apple.com when my router has IPv6 enabled. According to the tool found here https://ready.chair6.net/, neither microsoft.com nor apple.com have AAAA records. I was able to reach google.com which has an AAAA record. What's the real problem. Is it my router, Cox or the websites not having AAAA records?
I'm sticking with IPv4 for now.
Becky, appreciate the update. Actually I've been experiencing this outage for these sites and others since Monday evening this week. Glad it's being worked on and hope resolved soon. Will Cox post an update somewhere when it is? Was disappointed there was no alternate customer notice was provided. Almost reset my router/modem to factory settings thinking it must be on my end before I had called Cox yesterday.