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My area had no internet connectivity for more almost 18 hrs. Does COX provide refunds for such outages?
Hello Moumita, I apologize for any inconvenience the outage is causing. Our technicians are working as fast as possible to restore service. Once your service is back up, please email us at firstname.lastname@example.org with your full name, account holder's name, and street address so we can review your account. Mary Cox Support Forums Moderator