Internet Outage

My area had no internet connectivity for more almost 18 hrs. Does COX  provide refunds for such outages?

  • Hello Moumita,

    I apologize for any inconvenience the outage is causing. Our technicians are working as fast as possible to restore service. Once your service is back up, please email us at cox.help@cox.com with your full name, account holder's name, and street address so we can review your account.

    Mary
    Cox Support Forums Moderator