Internet Outage

My area had no internet connectivity for more almost 18 hrs. Does COX  provide refunds for such outages?

  • Hello Moumita,

    I apologize for any inconvenience the outage is causing. Our technicians are working as fast as possible to restore service. Once your service is back up, please email us at with your full name, account holder's name, and street address so we can review your account.

    Cox Support Forums Moderator