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Extreme increase in data usage

Since I have renegotiated my price my internet data usage has spiked to more than 2X my previous usage. I added the additional 500GB of data so I wouldn’t go over and now this month I am on trend to use more than the 1TB + 500GB. 

I’ve changed my network password and name, even factory reset it. No new devices or software are being used. 

Has anybody else experienced this? 

I’ve spoken to tech support over the phone and they’ve been utterly useless and suggest I up my plan AGAIN to the unlimited. I feel like Cox is doing this to me on purpose!