Forum Discussion

Morgan1982's avatar
Morgan1982
Contributor II
6 years ago

Constant service interruption.

I am having repeated service interruption. What is causing this? I have had to reset my modem/router 5 times today and 3 times yesterday. Still having packet loss issues nonstop and now this disconnect problem is happening. It is beyond frustrating! I have had the upload packet loss for 2 months but never the disconnects.

2 Replies

Replies have been turned off for this discussion
  • Morgan1982's avatar
    Morgan1982
    Contributor II
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    31
    32
    33
    Lock Status
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Locked
    Frequency
    957 MHz
    783 MHz
    789 MHz
    795 MHz
    801 MHz
    831 MHz
    837 MHz
    843 MHz
    849 MHz
    879 MHz
    885 MHz
    891 MHz
    897 MHz
    903 MHz
    909 MHz
    927 MHz
    933 MHz
    939 MHz
    945 MHz
    951 MHz
    357 MHz
    363 MHz
    369 MHz
    375 MHz
    381 MHz
    387 MHz
    405 MHz
    411 MHz
    417 MHz
    423 MHz
    429 MHz
    435 MHz
    300 MHz
    SNR
    38.5 dB
    41.3 dB
    41.3 dB
    41.0 dB
    41.0 dB
    40.6 dB
    40.7 dB
    40.5 dB
    39.8 dB
    39.5 dB
    39.2 dB
    39.2 dB
    39.2 dB
    39.3 dB
    38.9 dB
    39.0 dB
    39.5 dB
    39.0 dB
    38.8 dB
    38.5 dB
    42.2 dB
    42.1 dB
    42.3 dB
    42.2 dB
    42.1 dB
    42.2 dB
    42.0 dB
    42.1 dB
    42.1 dB
    42.1 dB
    41.7 dB
    42.2 dB
    17.4 dB
    Power Level
    0.4 dBmV
    2.7 dBmV
    2.3 dBmV
    1.8 dBmV
    2.0 dBmV
    1.7 dBmV
    2.1 dBmV
    1.8 dBmV
    0.9 dBmV
    0.7 dBmV
    0.2 dBmV
    0.2 dBmV
    0.6 dBmV
    0.6 dBmV
    0.2 dBmV
    1.0 dBmV
    1.8 dBmV
    1.0 dBmV
    0.5 dBmV
    0.1 dBmV
    3.0 dBmV
    2.9 dBmV
    3.0 dBmV
    2.9 dBmV
    3.1 dBmV
    3.1 dBmV
    3.1 dBmV
    3.2 dBmV
    3.1 dBmV
    2.8 dBmV
    2.7 dBmV
    3.0 dBmV
    6.8 dBmV
    Modulation
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    256 QAM
    other
  • Morgan1982's avatar
    Morgan1982
    Contributor II
    Upstream
    Channel Bonding Value
    Index
    1
    2
    3
    4
    Lock Status
    Locked
    Locked
    Locked
    Locked
    Frequency
    18 MHz
    23 MHz
    29 MHz
    36 MHz
    Symbol Rate
    2560
    5120
    5120
    5120
    Power Level
    42.0 dBmV
    42.8 dBmV
    43.5 dBmV
    44.5 dBmV
    Modulation
    atdma
    atdma
    atdma
    atdma
    Channel Type
    UpStream
    UpStream
    UpStream
    UpStream