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Problem is: New HP Great - 388mbps down, Tablet Android 300mbps down Great, Dell 2 years young - 4.5mbps down 30mbps up Bad, Dell Desktop 8mbps down Bad. Cox has no suggestions. I updated Dell drivers, firmware, and even have Dell 2 year laptop directly connected via RJ45 direct connect to the Arriss TG1682G. This problem started a month or two ago. Should I ask Cox on how to use the Arriss TG1682G as a bridge only, and reintroduce my own router? So frustrating, appreciate anyone's help!!
What model is the Dell laptop? I want to pull up it's specs online and check that the ethernet NIC is Gigabit compatible.
In general, what does the laptop show as a physical connection to the TG1682G when directly connected? Should show by right clicking the network connection and left clicking on Status and look next to "Speed".
It is a Dell Inspiron 15 / 7000 series. Directly connected with RJ45/USB adapter to TG1682G via RJ45 shows:
Gigabit = Connection-specific DNS Suffix: Description: ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter
Using wireless network card,
Protocol: 802.11acSecurity type: WPA2-PersonalNetwork band: 5 GHzNetwork channel: 36Manufacturer: Intel CorporationDescription: Intel(R) Dual Band Wireless-AC 3165Driver version: 188.8.131.52
Next move is to use the modem/router as a modem/bridge only. Customer service told me to change the NAT setting to Bridged. Then I will plug in my previous router to see if things are better. Hope the info helps and I really appreciate everyone's assistance.
fschlenter911 said: Directly connected with RJ45/USB adapter
Why are you using a ethernet>USB adapter? According to the specs, it has a gigabit Ethernet port. What speed do you get using that?
I was using it to see if my Wireless Card was the problem. But I am getting the same, bad performance with either RJ45USB and the Wireless Card with specifications listed.
fschlenter911 said:bad performance with either RJ45USB and the Wireless Card
But what about the ethernet port built into the laptop? Not the USB adapter or the wireless NIC, but the ethernet port. What speed do you get with that?