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Constant disconnects

dbhanna 6 months ago

The problem is getting worse.

06-01-2018 @ 12:00PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 12:03PM - 19.5 x 2.89

06-01-2018 @ 12:06PM - 4.05 x 3.11

06-01-2018 @ 12:06PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 12:08PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 12:010PM - VERIZON - 32.0 x 25.3

06-01-2018 @ 12:11PM - 21.2 x 0.44

06-01-2018 @ 12:12PM - 34.6 x 0.14

06-01-2018 @ 12:13PM - 11.9 x 0.61

06-01-2018 @ 12:14PM - 7.24 x 1.75

06-01-2018 @ 12:15PM - 7.77 x 2.88

06-01-2018 @ 12:15PM - 8.44 x 3.12

06-01-2018 @ 12:16PM - 18.4 x 1.47

06-01-2018 @ 12:17PM - 35.0 x 3.10

06-01-2018 @ 12:18PM - 31.9 x 0.92

06-01-2018 @ 12:18PM - 34.9 x 3.30

06-01-2018 @ 12:24PM - 28.1 x 2.23

06-01-2018 @ 12:25PM - 4.88 x DEAD

06-01-2018 @ 12:25PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 12:27PM - 2nd MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 12:30PM - 3rd MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 12:31PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 12:32PM - 32.6 x 3.04

06-01-2018 @ 12:33PM - 33.0 x 3.18

06-01-2018 @ 12:59PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:02PM - 2nd MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:03PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:04PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:04PM - 3rd MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:06PM - 4th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:07PM - 5th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:08PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:09PM - 6th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:10PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:11PM - 35.7 x 3.14

06-01-2018 @ 1:12PM - 20.9 x 3.15

06-01-2018 @ 1:12PM - 35.7 x 7th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:15PM - 8th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:17PM - 22.5 x 3.39

06-01-2018 @ 1:18PM - 32.9 x 3.29

06-01-2018 @ 1:18PM - 9th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:18PM - 10th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:21PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:17PM - 34.1 x 0.16

06-01-2018 @ 1:23PM - 11th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:24PM - 12th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:25PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:26PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:26PM - 12th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:28PM - 13th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:29PM - 14th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:30PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:31PM - 15th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:31PM - 16th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:32PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:33PM - 17th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:33PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 1:34PM - 18th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:33PM - 19th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 1:36PM - 31.2 x 2.14

06-01-2018 @ 1:37PM - 29.1 x 0.31

06-01-2018 @ 1:37PM - 31.1 x 1.48

06-01-2018 @ 1:38PM - 35.4 x 2.49

06-01-2018 @ 1:39PM - 35.2 x 2.21

06-01-2018 @ 1:41PM - 34.6 x 2.24

06-01-2018 @ 1:42PM - 35.1 x 2.33

06-01-2018 @ 1:43PM - 35.5 x 2.39

06-01-2018 @ 1:44PM - 33.3 x 1.96

06-01-2018 @ 1:45PM - 34.8 x 2.52

06-01-2018 @ 1:45PM - 35.5 x 2.40

06-01-2018 @ 2:10PM -20th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 2:11PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 2:12PM - 35.4 x 3.08

06-01-2018 @ 2:13PM - 35.4 x 1.70

06-01-2018 @ 2:14PM - 35.5 x 1.11

06-01-2018 @ 2:15PM - 35.5 x 1.14

06-01-2018 @ 2:15PM - 30.6 x 1.37

06-01-2018 @ 2:16PM - 32.8 x 1.84

06-01-2018 @ 2:18PM - 32.0 x 1.93

06-01-2018 @ 2:18PM - 33.9 x 2.32

06-01-2018 @ 2:19PM - 34.8 x 2.60

06-01-2018 @ 4:09PM -21st MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:10PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:11PM -22nd MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:12PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:12PM -23rd MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:13PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:14PM -24th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:15PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:16PM -25th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:17PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:17PM -26th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:19PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:20PM - 35.1 x 3.25

06-01-2018 @ 4:20PM - 34.6 x 2.85

06-01-2018 @ 4:22PM -27th MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-01-2018 @ 4:24PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:25PM - NO PING - NO DATA - good carrier link

06-01-2018 @ 4:26PM - 34.3 x 2.98

06-01-2018 @ 4:26PM - 34.8 x 3.17

06-02-2018 @ 4:27PM - 1rst MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-02-2018 @ 6:58PM - 1rst MODEM RESET FROM COX or TOTAL LINE DISCONNECT

06-02-2018 @ 6:59PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 7:01PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 7:02PM - 35.3 x 2.92

06-02-2018 @ 10:01PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 10:01PM - 19.9 x 0.18

06-02-2018 @ 10:02PM - 18.3 x 3.38

06-02-2018 @ 10:02PM - 34.0 x 3.17

06-02-2018 @ 10:33PM - 13.6 x 0.08

06-02-2018 @ 10:36PM - 22.5 x 0.07

06-02-2018 @ 10:39PM - 0.38 x 0.03

06-02-2018 @ 10:39PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 10:41PM - 15.5 x 0.10

06-02-2018 @ 10:43PM - 26.8 x 0.09

06-02-2018 @ 10:43PM - 35.3 x 4.22

06-02-2018 @ 10:47PM - 4.30 x 0.60

06-02-2018 @ 10:48PM - 20.9 x 0.04

06-02-2018 @ 10:49PM - 23.9 x 0.04

06-02-2018 @ 10:50PM - 13.3 x 0.06

06-02-2018 @ 10:51PM - 0.80 x 0.04

06-02-2018 @ 10:53PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 10:54PM - 32.2 x 4.76

06-02-2018 @ 10:56PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 10:58PM - 2.90 x 0.06

06-02-2018 @ 10:59PM - 0.55 x 0.08

06-02-2018 @ 11:00PM - 2.10 x 0.04

06-02-2018 @ 11:01PM - NO PING - NO DATA - good carrier link

06-02-2018 @ 11:02PM - 15.4 x 0.16

06-02-2018 @ 101:03PM - 35.7 x 3.32

06-03-2018 @ 10:36AM - NO PING - NO DATA - good carrier link

06-03-2018 @ 10:39AM - 17.0 x 0.10

06-03-2018 @ 10:40AM - 35.7 x 4.07

06-03-2018 @ 10:42AM - 26.0 x 3.70

06-03-2018 @ 10:43AM - 33.3 x 3.71

06-03-2018 @ 11:10AM - NO PING - NO DATA - good carrier link

06-03-2018 @ 11:12AM - 35.1 x 3.16

06-03-2018 @ 10:36PM - NO PING - NO DATA - good carrier link

06-03-2018 @ 10:38PM - NO PING - NO DATA - good carrier link

06-03-2018 @ 10:38PM - 35.3 x 3.18

06-04-2018 @ 10:43AM - NO PING - NO DATA - good carrier link

06-04-2018 @ 10:45AM -

06-04-2018 @ 10:56PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 10:58PM - 34.2 x 3.10

06-04-2018 @ 11:01PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:01PM - 24.7 x 3.11

06-04-2018 @ 11:03PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (1)

06-04-2018 @ 11:06PM - 24.9 x 3.11

06-04-2018 @ 11:06PM - 35.5 x 3.19

06-04-2018 @ 11:08PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:09PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (2)

06-04-2018 @ 11:10PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:11PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (3)

06-04-2018 @ 11:11PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:12PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (4)

06-04-2018 @ 11:13PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:14PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:15PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (5)

06-04-2018 @ 11:16PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:17PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:19PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (6)

06-04-2018 @ 11:20PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (7)

06-04-2018 @ 11:21PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (8)

06-04-2018 @ 11:22PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (9)

06-04-2018 @ 11:23PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (10)

06-04-2018 @ 11:24PM - 35.5 x 4.42

06-04-2018 @ 11:25PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (11)

06-04-2018 @ 11:26PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (12)

06-04-2018 @ 11:27PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:27PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (13)

06-04-2018 @ 11:29PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (14)

06-04-2018 @ 11:30PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (15)

06-04-2018 @ 11:31PM - 35.3 x 1.81

06-04-2018 @ 11:32PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (16)

06-04-2018 @ 11:31PM - 35.6 x 1.181

06-04-2018 @ 11:33PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (17)

06-04-2018 @ 11:34PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:35PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:36PM - NO PING - NO DATA - good carrier link

06-04-2018 @ 11:36PM - 35.9 x 3,20

06-04-2018 @ 11:37PM - 35.6 x 3.37

06-05-2018 @ 12:22PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 12:23PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 12:24PM - 35.6 x 3.12

06-05-2018 @ 1:29PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (1)

06-05-2018 @ 1:31PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (2)

06-05-2018 @ 1:32PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:32PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (3)

06-05-2018 @ 1:36PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (4)

06-05-2018 @ 1:36PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:37PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:37PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (5)

06-05-2018 @ 1:38PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (6)

06-05-2018 @ 1:38PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:39PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:40PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:40PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (7)

06-05-2018 @ 1:42PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:42PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (8)

06-05-2018 @ 1:43PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:44PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 1:45PM -35.9 x 2.77

06-05-2018 @ 1:47PM - 34.2 x 3.10

06-05-2018 @ 2:27PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:28PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:29PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (9)

06-05-2018 @ 2:29PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:30PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:31PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (10)

06-05-2018 @ 2:32PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (11)

06-05-2018 @ 2:32PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:34PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (12)

06-05-2018 @ 2:35PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:36PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:38PM - 33.6 x 3.24

06-05-2018 @ 2:39PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (13)

06-05-2018 @ 2:40PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (14)

06-05-2018 @ 2:41PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:42PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:43PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (15)

06-05-2018 @ 2:43PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:44PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (16)

06-05-2018 @ 2:44PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:45PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:46PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:47PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (17)

06-05-2018 @ 2:49PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:50PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:51PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (18)

06-05-2018 @ 2:52PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:53PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:55PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (19)

06-05-2018 @ 2:55PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 2:57PM - 35.8 x 3.13

06-05-2018 @ 2:58PM - 35.5 x 3.13

06-05-2018 @ 3:13PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (20)

06-05-2018 @ 3:15PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 3:16PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 3:17PM - 35.3 x 3.13

06-05-2018 @ 3:18PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (21)

06-05-2018 @ 3:20PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 3:21PM - NO PING - NO DATA - good carrier link

06-05-2018 @ 3:24PM - 35.5 x 3.97

06-05-2018 @ 6:54PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (22)

06-05-2018 @ 6:56PM - 35.5 x 3.09

06-05-2018 @ 7:44PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (22)

06-05-2018 @ 7:26PM - 34.1 x 3.23

07-16-2018 @ 1:23PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (1)

07-16-2018 @ 1:27PM - NO PING - NO DATA - good carrier link

07-16-2018 @ 1:30PM - NO PING - NO DATA - good carrier link

07-16-2018 @ 1:39PM - NO PING - NO DATA - good carrier link

07-21-2018 @ 3:08PM - NO PING - NO DATA - good carrier link

07-22-2018 @ 5:32PM - NO PING - NO DATA - good carrier link

07-22-2018 @ 5:42PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (2)

07-22-2018 @ 5:45PM - NO PING - NO DATA - good carrier link

07-22-2018 @ 5:55PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT (3)

07-22-2018 @ 6:01PM - TOTAL LINE DISCONNECT

07-24-2018 @ 2:50PM - NO PING - NO DATA - good carrier link

08-21-2018 @ 6:01AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:07AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:09AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

08-21-2018 @ 7:12AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:17AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:18AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:19AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

08-21-2018 @ 7:21AM - 32.8 x 3.29

08-21-2018 @ 7:45AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:46AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:47AM - 35.4 x 2.00

08-21-2018 @ 7:48AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

08-21-2018 @ 7:50AM - NO PING - NO DATA - good carrier link

08-21-2018 @ 7:51AM - 35.7 x 3.24

08-29-2018 @ 11:30PM - NO PING - NO DATA - good carrier link

10-02-2018 @ 3:16PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-02-2018 @ 3:18PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-02-2018 @ 3:25PM - AREA OUTAGE!

10-03-2018 @ 10:57AM - NO PING _ NO DATA _ good carrier link

10-03-2018 @ 11:17AM - NO PING _ NO DATA _ good carrier link

10-03-2018 @ 12:09PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-03-2018 @ 12:20PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-03-2018 @ 3:13PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-03-2018 @ 3:28PM - NO PING _ NO DATA _ good carrier link

10-03-2018 @ 4:02PM - NO PING _ NO DATA _ good carrier link

10-03-2018 @ 4:04PM - NO PING _ NO DATA _ good carrier link

10-03-2018 @ 7:17PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-04-2018 @ 10:24AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:35AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:21AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:28AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:40AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:41AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 11:37AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-04-2018 @ 11:38AM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 2:01PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-04-2018 @ 2:04PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:09PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:11PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:33PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:34PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:49PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:52PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:53PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:56PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:57PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 4:58PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 5:18PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 5:20PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 9:51PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:27PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:39PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 10:41PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 11:06PM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-04-2018 @ 11:07PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 11:08PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 11:49PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 11:50PM - NO PING _ NO DATA _ good carrier link

10-04-2018 @ 12:19PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:27AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:30AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:31AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:52AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:53AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-05-2018 @ 6:56AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 7:11AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-05-2018 @ 7:19AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 7:49AM - MODEM RESET FROM COX or TOTAL LINE DISCONNECT

10-05-2018 @ 7:50AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 7:51AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 7:52AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 8:52AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 8:53AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 9:01AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 9:02AM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 12:46PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 12:53PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 12:54PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 1:00PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 1:02PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 1:31PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 1:32PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 1:48PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:03PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:04PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:30PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 6:31PM - NO PING _ NO DATA _ good carrier link

10-05-2018 @ 11:41PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 12:27AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 12:28AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 12:55AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 12:56AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 1:04AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 1:05AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 1:06AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 8:02AM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 7:07PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 7:08PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 7:22PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 7:23PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 7:44PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 11:01PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 11:23PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 11:24PM - NO PING _ NO DATA _ good carrier link

10-06-2018 @ 11:25PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 12:53AM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 12:54AM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 12:55AM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:58AM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 11:58AM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 12:07PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 12:08PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 4:19PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 4:20PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 4:22PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 5:14PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 5:15PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:16PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:17PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:24PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:25PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:26PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:46PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 10:47PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 11:09PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 11:10PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 11:54PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 11:55PM - NO PING _ NO DATA _ good carrier link

10-07-2018 @ 11:56PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 10:53AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:11AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:12AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:13AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:39AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:40AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:41AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:42AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:43AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:44AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:46AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:47AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:48AM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:07PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:08PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:09PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:26PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:27PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:28PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:29PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:35PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:36PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:54PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 12:55PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 3:12PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 3:36PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 4:00PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 4:01PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:18PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:19PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:20PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:24PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:25PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:26PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:34PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:35PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 5:36PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:10PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:11PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:12PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:23PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:24PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:32PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 6:33PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 10:32PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 10:33PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 10:34PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:29PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:30PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:31PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:32PM - NO PING _ NO DATA _ good carrier link

10-09-2018 @ 11:33PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:45AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:46AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:47AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:59AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:00AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:01AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:05AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:06AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:07AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:45AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:51AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:52AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:53AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:54AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:55AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:29AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:30AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:32AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:33AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:34AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:55AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 11:56AM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:08PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:09PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:10PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:11PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:12PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:42PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:43PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:44PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 12:59PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:00PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:01PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:02PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:10PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:11PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:12PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:13PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:32PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:33PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:34PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:35PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:36PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:37PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:38PM - NO PING _ NO DATA _ good carrier link

10-10-2018 @ 1:39PM - NO PING _ NO DATA _ good carrier link

Top Replies

0 Becky 6 months ago

Hi Dbhanna, your modem metrics are outside of our preferred specifications. Is there a splitter on the coax connection to the modem? Bypass the splitter and see if your connectivity improves. If there is no splitter, I suggest a service call so an on-site technician can resolve this for you. -Becky, Cox Support Forums Moderator
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0 dbhanna 5 months ago in reply to Becky

There is no splitter in my setup. There is the type-F adapter that came with the modem and that is it.
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0 CarolLM 5 months ago in reply to dbhanna

Hi there, with the issues you're experiencing like Becky has explained we'll have to schedule a service appointment for a Field Tech to troubleshoot and resolve. Please reach out to us on a Facebook private message, Twitter direct message or an email to us at cox.help@cox.com and include your telephone number and date/time appointment preference. Our Techs work each day and appointment times are 8-10a, 10a-12p, 1-3p, 3-5p, and 5-7p. Also, please include a link/attachment to this conversation. We look forward to your response and getting this issue resolved. -Thanks, Carol
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0 dbhanna 5 months ago in reply to CarolLM

Right after your response it became very apparent that there was an outage in my area and was reported on your site and SMS message.
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0 Becky 5 months ago in reply to dbhanna

Hi Dbhanna, please let us know if your issues continue after the outage has cleared. -Becky, Cox Support Forums Moderator
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