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High jitter and constant "service interrupted" on account dashboard

For the past couple months, I've been getting high ping jitter and rubberbanding in games throughout the day. Multiple Cox techs have visited my home and verified everything on my side is working fine. The issue occurs on all my devices and I have changed different cables, modems and routers to no avail. I am the only person in the household. I also have a constant message on my Cox dashboard saying "service interrupted".

Calling Cox has been useless as everything they say is contradictory. Live chat tells me there's an issue with my connection, tech arrives and tells me everything is fine. Competitive gaming is almost impossible at this point as I rubberband every few minutes with my "fine and working" internet connection.